Best Of

  • Activate credit card?

    Just got a new card from Cap One, but I can't seem to activate it. Is there a way to do that w/o calling???
  • Re: Activate credit card?

    Yep! Looks like you can do it online now:
  • Incredible Capital One Venture Card Customer Service

    Highly recommended credit card service.  I recently had over $1000.00 of fraudulent charges on my Venture card.  Capital One was incredible at handling and reversing these charges for me very quickly and efficiently.
  • Welcome to the Community!

    Welcome to the Community! This is Capital One's first hosted forum and we're thrilled to begin connecting you with other customers so that you can ask one another questions, share experiences and ultimately learn from each other. We realize personal finances aren't always the easiest to navigate, so we're hoping this Community might help you pick up a few tips and give you a place to share a few of your own.

    Of course we'll be here along the way, but mostly behind the scenes as we want this to be a productive place for you to connect with other customers. You may see me or one of our Moderators (@Jimmy, @Elizabeth, @Leni or @Ashley ) jump into a few conversations but our goal in doing so is simply to keep the discussions productive and helpful for users. We may edit or remove content that violates our posting policies. Or at times, we may jump into a conversation to help the author if comments get too far from the original topic. 

    Although we're here to help, this Community is not the ideal method for contacting a customer service representative with account-specific questions. If you need immediate help, please visit the Contact page on our website.

    Finally, please keep in mind that this is a public forum and definitely not the place to post any personal information such as your name, address, account number, etc. 

    As always, let us know if you have any questions along the way! You can private message me or one of our moderators, or email us at 

  • Re: Converting Capital One Bank Checking Accounts to Capital One 360 Checking Accounts

    Hey Cory! Unfortunately, our Bank checking accounts aren't able to convert to 360 checking accounts at this time. The best option in this case would be to close the Bank account, then open a 360! You can open a 360 account with us online via this link We hope this info helps (:
  • Re: If I don't pay off my Venture every month, will i still get rewards?

    As long as you pay the minimum balance by when your bill is due, you'll still accrue your points and can use them. 
  • Re: Where can I find the nearest ATMs?

    You can find the closest ATM here: Select the ATM button, type in your address and voila!