Welcome to the Community!

JamieJamie Community Manager
edited May 2016 in Getting Started

Welcome to the Community! This is Capital One's first hosted forum and we're thrilled to begin connecting you with other customers so that you can ask one another questions, share experiences and ultimately learn from each other. We realize personal finances aren't always the easiest to navigate, so we're hoping this Community might help you pick up a few tips and give you a place to share a few of your own.

Of course we'll be here along the way, but mostly behind the scenes as we want this to be a productive place for you to connect with other customers. You may see me or one of our Moderators (@Jimmy, @Elizabeth, @Leni or @Ashley ) jump into a few conversations but our goal in doing so is simply to keep the discussions productive and helpful for users. We may edit or remove content that violates our posting policies. Or at times, we may jump into a conversation to help the author if comments get too far from the original topic. 

Although we're here to help, this Community is not the ideal method for contacting a customer service representative with account-specific questions. If you need immediate help, please visit the Contact page on our website.

Finally, please keep in mind that this is a public forum and definitely not the place to post any personal information such as your name, address, account number, etc. 

As always, let us know if you have any questions along the way! You can private message me or one of our moderators, or email us at communities@capitalone.com. 

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